Business Intelligence Software Support

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Support

How Can We Help?

A business intelligence system is only as powerful as the people using it. We’ve got new ideas, exciting solutions,
and useful resources to help you level up how you use your platform.

Support Center

Your gateway to support and resources for Pyramid: submit support requests, connect to the customer portal, access training materials, access tutorials, and more.

GET SUPPORT

Community

Discover how to make your Pyramid platform go even further. Video tutorials, product announcements, troubleshooting articles, and more.

CONNECT

Knowledge Base

Get end-user help, admin help, installation guides, tech references, and more in our comprehensive, easy-to-navigate knowledge base.

FIND ANSWERS

Pyramid Learning Hub

Show everyone in your organization how to use business analytics to get the answers they need. Pyramid Learning Hub is a centralized learning center for power users as well as non-technical users. Self-paced eLearning, expert-led training sessions, and industry insights inspire your teams to brainstorm new ideas and tap the full potential of your platform.

LEARN MORE ACCESS LEARNING HUB

Pyramid Learning Live

Advance your skills and amp up your knowledge in under an hour. Our live, expert-led webinars are held regularly and give your teams the opportunity to ask questions, share ideas, and see Pyramid’s business analytics platform in action. This is your chance to peek under the hood of breakthrough AI-powered business intelligence software.

Pyramid Innovators

Every other month, we invite our customers to join these 60-minute meetings, designed to help you network with peers and experts, learn and share best practices, and participate in open Q&A.

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